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We build software, AI solutions and technology platforms for businesses that need systems to work on the day they matter most.

info@shreshthasofttech.in
+91 7310701222
Shreshtha Soft Tech Private LimitedMeerut CanttMeerut, Uttar Pradesh, 250001India
Mon-Sat, 10:00 - 19:00 IST

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© 2026 Shreshtha Soft Tech Private Limited. All rights reserved.GSTIN: 09ABFCS0789K1ZQ

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Support

How can we help?

Search the knowledge base first — most answers are already written up. If not, open a request and a real person will pick it up.

Browse by topic

Orders & delivery
Placing an order, tracking it, and what happens if something goes wrong.
2 articles
Licences & downloads
Activating software, moving a licence to a new machine, re-downloading.
2 articles
Billing & GST
Invoices, GSTIN on your bill, payment methods and refunds.
2 articles
Projects
How we run a delivery engagement and what the client portal shows you.
1 article
Account & security
Signing in, two-factor authentication, and your data.
2 articles

Popular articles

Licences & downloads
How do I activate a software licence?
Copy the key from your dashboard and paste it into the product's activation screen.
8 views
Billing & GST
How do I get my GSTIN on the invoice?
Add your GSTIN to the billing address before checkout — it cannot be added after the invoice is issued.
6 views
Account & security
How do I turn on two-factor authentication?
Dashboard → Security. It takes about a minute and blocks the most common way accounts are lost.
6 views
Orders & delivery
How do I track my order?
Every order has a live status in your dashboard, plus a courier tracking number once it ships.
5 views
Projects
What does the client portal show me?
Your plan, milestone progress, what the team is working on, and a direct line to them.
5 views
Licences & downloads
I am moving to a new laptop. How do I move my licence?
Deactivate the old machine from your dashboard, then activate the new one with the same key.
7 views
Orders & delivery
Can I cancel an order?
Yes, while it is still Pending or Confirmed. After despatch it becomes a return.
6 views
Billing & GST
How long does a refund take?
Approval is usually within one working day; the money reaches you in three to seven working days after that.
6 views
Account & security
What happens to my data if I close my account?
You can export everything first, and we keep only what tax law requires us to keep.
5 views

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